Delivery Policy

Last Updated: 2025

At KiefCorp, we sell digital products (Shopify themes), which are delivered electronically. This Shipping Policy explains how our products are delivered and what you can expect after making a purchase.

1. Digital Product Delivery

• Instant Access: Once your payment is successfully processed, you will receive an email with a download link to access your purchased Shopify theme.
• Delivery Time: Most purchases are delivered instantly or within a few minutes. In rare cases, it may take up to 24 hours due to payment verification or technical issues.
• Download Location: You can also access your purchased themes by logging into your account on our website.

2. Non-Delivery Issues

If you do not receive your download link within 24 hours, please check the following:

• Your spam/junk email folder.
• That the email address you provided during checkout is correct.
• If payment was successfully processed by your payment provider.

If the issue persists, contact us at support@kiefcorp.io , and we will assist you as soon as possible.

3. Refund Policy

Due to the digital nature of our products, we do not offer refunds once a theme has been downloaded. However, if you encounter technical issues, our support team will work with you to resolve them. Please refer to our [Refund Policy] for more details.

4. Contact Us

If you have any questions regarding our Shipping Policy, feel free to contact us:

📧 Email: support@kiefcorp.io

Also in News